iPhone 11 customers experiencing touchscreen issues can now get a free display alternative from Apple. The corporate has acknowledged small variety of iPhone 11 shows “might cease responding to the touch attributable to a problem with the display module”. Apple notes that the iPhone 11 modules manufactured between November 2019 and Might 2020 might face these touchscreen issues and the corporate is providing free service to eligible prospects. The corporate has put up a assist web page on its web site to assist affected prospects discover out if they’re eligible for a alternative.
Apple has launched an ‘iPhone 11 Display Module Substitute Program for Contact issues’ that can present free service to iPhone 11 house owners who’ve a glitchy touchscreen. iPhone 11 fashions manufactured between November 2019 and Might 2020 could also be affected by this challenge and if it applies to your phone, head over to Apple assist web page the place you should have and enter your phone’s serial quantity to test. Apple says this challenge is because of an issue with the display module.
To search out your serial number, head to Settings > General > About. This programme is just valid for iPhone 11 customers whose telephones had been manufactured between the aforementioned vary. If you’re eligible for the free service, you will want to both discover an Apple Licensed Service Supplier, make an appointment at an Apple Retail Retailer, or get in contact with Apple for a mail-in service through the Apple Restore Heart.
Apple recommends that you just take a backup of your knowledge earlier than getting the touchscreen challenge mounted. In case your display is cracked, you could have to get that repaired earlier than the touchscreen challenge is mounted. The corporate says that it’d restrict the restore programme to the unique area of buy and that this programme won’t prolong the usual guarantee protection of the iPhone 11.
For iPhone 11 customers who had been experiencing touchscreen issues earlier than the programme rolled out and paid to get it mounted, will probably be eligible for a refund and might get in contact with Apple for it.