Keyboard and trackpad

The comfort, I suppose, is that not less than you are getting a superior typing case for the cash. Microsoft makes one of the best pill keyboard available in the market, and the model for the Professional X is simply as snug and well-spaced as some laptops. There’s loads of journey right here, and truthfully if not for the marginally hole really feel to the deck, it will really feel higher than even these on correct ultraportables just like the MacBook Air and the Galaxy Ebook Flex.

As for the trackpad beneath the keyboard, it was additionally responsive and easy, although, as with most kind covers, I want the touchpad have been larger.

Efficiency and app compatibility

There’s rather a lot to like concerning the Floor Professional X’s hardware, however I have been most involved about its efficiency. The 3GHz ARM-based SQ1 processor that Qualcomm made for Microsoft is promising, however Home windows on Snapdragon has restricted app compatibility that makes it troublesome to advocate. Older Snapdragon PCs just like the ASUS NovaGo or HP Envy X2 irritated me as a result of there may be some critical systemwide lag. Since then, Microsoft has improved its software program efficiency and launched ARM64 assist for sooner applications. Nonetheless, I had reservations, and I used to be proper to.

We could not run nearly all of our benchmark exams as a result of, as Microsoft reps instructed us, “Not all conventional benchmark exams are suitable [with] ARM units.” Oddly, even Geekbench, which we have been instructed can be suitable, would not run. I downloaded a 64-bit model of Slack and could not set up it, however Telegram for Desktop labored effective.

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I used to be stunned that, regardless of being unable to run just about any of our typical gaming and graphics benchmarks, I used to be really in a position to play a couple of rounds of Overcooked on the Professional X. The sport ran fairly easily and rapidly, too. However do not anticipate to play something extra demanding, like Name Of Obligation.

Simply as troubling because the restricted app compatibility are the bugs I skilled. Barely a day after I began testing the Floor Professional X, it held on me twice. The primary time, I used to be attempting to regulate the display brightness and the panel stopped reacting. It refused to get brighter or dimmer, irrespective of if I used to be utilizing keyboard shortcuts, the sidebar slider and and even show settings. I needed to restart the Professional X to regain brightness management. (I’ve encountered the identical display subject two extra occasions since.)

Microsoft Surface Pro X review

The opposite glitch occurred after I put the Professional X in my tote bag to carry house. Once I opened it to get some work achieved, I used to be greeted with a Blue Display Of Demise and a message saying “Home windows did not load accurately”. I needed to restart the PC.

Little issues continued to crop up. I used to be downloading our benchmark exams from Google Drive in Chrome, and after clicking via three folders, the tab died, saying “Aw Snap! One thing went unsuitable whereas displaying this webpage.” Our video producer tried to play a YouTube video on Edge whereas taking pictures B-roll, and the web page would not load. He needed to restart the browser earlier than he might pull up any clips.

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These points are troubling. They might probably be fastened with a firmware replace, however for now they’re positively a trigger for alarm. Even when the pill by no means crashed, it will nonetheless be troublesome to seek out apps that will run on it.

Microsoft Surface Pro X review

Speedy, dependable LTE

My favourite factor concerning the Professional X and most Snapdragon PCs is the gigabit LTE connections they pack. I used a T-Cell SIM card with the Professional X and was frankly delighted by the truth that I might proceed typing this overview throughout a 45-minute prepare trip out to Lengthy Island. It wasn’t simply Google Docs that I wanted — the web connection meant I might lookup the specs for competing units, replace our benchmark database and watch Microsoft’s promo trailers and our hands-on movies as I collected analysis. With the speedy transfers the Snapdragon X24 modem supplied, all these pages and movies loaded rapidly and I might get plenty of work achieved.

Battery life

Battery life Floor Professional X 11:45 Floor Professional 7 7:50 Floor Professional 6 15:34 iPad Professional 12.9 (2018) 11:30 Galaxy Tab S6 15:08

Microsoft guarantees as much as 13 hours of regular use on the Professional X and that estimate is fairly correct. On our battery check, the Professional X lasted near 12 hours, which is longer than the (Intel-powered) HP Envy X2’s 10.5 hours and much more than the Floor Professional 7’s eight hours. The iPad Professional 12.9 clocked a barely shorter 11.5 hours.


I am torn concerning the Floor Professional X. It is an exquisite piece of hardware that reveals Microsoft has glorious engineering chops. When the Floor Professional X works, it is a unbelievable expertise. The fantastic keyboard, mixed with the speedy LTE connection on the go and spacious display, make it a delight to bang out some paperwork from wherever. However crashes and compatibility stay main issues.

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Microsoft says for the Professional X is designed for cellular staff who spend most of their days utilizing an online browser or fundamental productiveness apps.

Microsoft Surface Pro X review

Truthful sufficient, however asking individuals to pay $1,140 (together with the keyboard case) for one thing that may not run all of the apps they want is outrageous. Particularly since Chromebooks are simply nearly as good at dealing with browser-based functions and usually value $500 or much less. If you happen to’re within the sliver of the inhabitants that wants entry to a small handful of Home windows apps, then possibly the Professional X is adequate. However keep in mind you will be paying a hefty premium for Home windows, an LTE connection and beautiful hardware.